alid da"?

Answer: Dealing with the Daily attendance data processing when it occurs "is not a valid date" of attendance software system, it may the wrong in settings shifts, you should check the number of people firstly which relative with the shifts, delete the shifts and then re-installed.

Question2: It doesn’t display the date when downloading the attendance data?

Answer: There are swiped from the attendance for downloading data, but it doesn’t display it, this phenomenon may caused by the following reasons:
a. It doesn’t record correctively in recoding the date of the entry number and number of the staff .the software must be imported for the six numbers, and it should relay to the actual attendance for the induction numbers, it should add zero in the previous when it less than six number.
b.the VISA data retention automatically for a text file when downloading from the attendance system, the backup path for attendance software installation directory under the downbak folder, the document k0923101010_01 mean the downloading date from 10:10:10 on September 23. Check text files, if the text of the document has all the attendance data, the attendance data can be download in the interface [text files downloaded from the data] and re-import attendance data;
c.if it didn’t have the date as requested from the text documents, they should resume the attendance date only and download again. If there have new VISA data before the resumption,it must be downloaded before resumption operation. It refers to the sixth point in resumption all the dates.